Privacy Policy
1. Who we are
1.1. This Privacy Policy explains how TechGenius Solutions LLC (“TechGenius”, “we”, “us”, “our”) collects and uses personal data when you visit techgsllc.com (the “Website”), contact us, or do business with us.
1.2. TechGenius Solutions LLC is a limited liability company registered in Georgia under identification code 406452976, with its registered office at Emzar Oniani Street 21, Isani District, Tbilisi, Georgia. We are the controller of the personal data described in this Policy.
1.3. For any question about this Policy or your personal data, contact us at [email protected] or write to the address above.
1.4. We process personal data in accordance with the Law of Georgia on Personal Data Protection. Where the EU General Data Protection Regulation (GDPR) applies to our processing, for example because we offer services to people in the European Union, we also comply with the GDPR, and the references to legal bases below are to the GDPR.
2. What personal data we collect
2.1. When you contact us. If you use the contact form or email us, we collect your name, email address, phone number, and anything you choose to include in your message.
2.2. When you become a client, or work for one. We collect the contact details of the people we deal with (name, job title, business email and phone), and the information needed for contracts, invoicing and payments.
2.3. When we provide services. Some of our services involve accessing personal data that our clients control, for example in advertising, analytics, email marketing or website systems. In that case we act as a processor on our client’s behalf, under a written data processing agreement. The client’s own privacy notice then applies to that data.
2.4. When you visit the Website. Our hosting provider’s servers automatically record technical data for security and operation, such as your IP address, browser type, the pages requested and the time of the request.
2.5. We do not intentionally collect special categories of personal data (such as health data), and we ask you not to send them to us through the contact form.
3. Cookies and similar technologies
3.1. The Website currently does not use analytics, advertising or tracking cookies, and does not set cookies for ordinary visitors. Fonts are served from our own server, so viewing the Website does not send your data to font providers.
3.2. Strictly necessary cookies are set only for people who log in to manage the Website.
3.3. If we introduce analytics or marketing technologies in the future, we will ask for your consent first where the law requires it, through a consent banner, and we will update this Policy.
4. Why we use your data, and our legal basis
| Purpose | Data | Legal basis |
|---|---|---|
| Replying to your enquiry and discussing a possible engagement | Contact form or email data | Steps taken at your request before entering into a contract; our legitimate interest in responding to business enquiries |
| Providing our services and managing the client relationship | Client contact and contract data | Performance of a contract; our legitimate interest in managing business relationships |
| Invoicing, accounting and tax | Contract and payment data | Compliance with legal obligations |
| Keeping the Website secure and working | Server log data | Our legitimate interest in the security and operation of the Website |
| Establishing, exercising or defending legal claims | Relevant data from the above | Our legitimate interest in protecting our rights |
4.1. We do not sell personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects for you.
4.2. We will only send you marketing emails if you have agreed to receive them, or where the law otherwise allows it. You can unsubscribe at any time.
5. Who we share data with
5.1. We share personal data only where needed for the purposes above, with:
- our website hosting provider, Namecheap, Inc. (United States), and our DNS provider, Cloudflare, Inc. (United States, operating a global network);
- our email and business software providers, Namecheap, Inc. and Google LLC (both United States);
- professional advisers such as accountants and lawyers, under confidentiality obligations;
- public authorities, where we are legally required to do so.
5.2. Our service providers process personal data only on our instructions and under appropriate contractual safeguards.
6. International transfers
6.1. We are based in Georgia, and our team works remotely. As a result, personal data may be processed in Georgia and in other countries where our team members or service providers are located.
6.2. Where the GDPR applies and personal data is transferred outside the European Economic Area to a country without an adequacy decision from the European Commission, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses. Where Georgian law applies, we transfer data in line with its requirements. You can ask us for more information about these safeguards.
7. How long we keep data
- Enquiries that don’t lead to an engagement: up to 180 days after our last contact.
- Client and contract data: for the duration of the relationship, and afterwards for as long as required by Georgian tax and accounting law, currently 5 years.
- Server logs: up to 90 days, unless they are needed to investigate a security incident.
7.1. When data is no longer needed, we delete or anonymise it.
8. How we protect data
8.1. We use appropriate technical and organisational measures to protect personal data. These include encrypted connections (HTTPS), access restricted to people who need it, strong authentication for our systems, and regular backups.
9. Your rights
9.1. Depending on the law that applies to you, you have the right to:
- be informed about and access the personal data we hold about you;
- have inaccurate data corrected;
- have your data deleted, or its processing restricted, in certain circumstances;
- object to processing based on our legitimate interests, and to direct marketing at any time;
- receive your data in a portable format, where processing is based on consent or a contract and carried out by automated means;
- withdraw your consent at any time, where processing is based on consent, without affecting processing that took place before.
9.2. To exercise your rights, contact us at [email protected]. We will respond within the time limits set by law (under the GDPR, generally within one month), and we may ask you to confirm your identity.
9.3. You also have the right to lodge a complaint with a supervisory authority. In Georgia, this is the Personal Data Protection Service of Georgia. If you are in the European Union, you can also complain to the data protection authority in your country of residence, place of work or where you believe an infringement occurred.
10. Children
10.1. The Website and our services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.
11. Links to other websites
11.1. The Website links to third-party websites, such as official sources cited in our articles. Those websites have their own privacy policies, and we are not responsible for their practices.
12. Changes to this Policy
12.1. We may update this Policy from time to time. The updated version will be published on this page with a new effective date. If the changes are significant, we will take reasonable steps to let you know.